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Testimonials

"Client service is of the utmost importance to us as a firm of Accountants and Business Advisors. Having the ability to be able to contact David Miller for immediate advice on VAT and Customs issues ensures that we are able to deliver our efficient tax service successfully and fulfil our client's expectations, especially in circumstances when they ask for guidance on crucial matters which require a tight deadline. Having the ability to engage David's service to attend client's HMRC visits has proved invaluable, particularly as David's knowledge is often superior to that of the Officer in attendance! David also offers creative planning solutions to problems and is very proactive with advice as soon as any legislation changes are known. We could not offer the same quality of service to our clients without David and his team."

Annette Stone, Mark Holt and Co

"The Trustees for Methodist Church Purposes have had a close relationship with The VAT People for the past seven years as they have helped to steer us through the complex process of reclaiming overpaid VAT and successfully accomplishing our de-registration from VAT. They have been able to quickly grasp the nature of our organisation and clearly see the arguments needed to persuade HMRC of our case. The VAT People also had the persistence to continue pursuing our claim until a satisfactory outcome. Rob McCann has always made time to be available whenever his expertise has been required to explain the ongoing situation to our governing trustees and committees. His helpful nature and ability to understand and explain complicated areas of the law has been appreciated and valued."

Simon Kevin, Speechley

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Latest Case Studies

Partial Exemption Review - saving of £61,000Recovering £60,000 VAT for Property DeveloperDisaggregation Notice Served by HMRC - £50,000 savingThe importance of choosing the correct date of registrationPension scheme at risk of losing £60k
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Useful Information

Get the vital information you need quickly and easily by watching one of our guidance videos - topics include VAT assessments and penalties, VAT for charities, and maximising VAT recovery.

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Meet the Team

Rob McCann

Director VAT & Customs Services

Steve Howard

VAT Consultant

Tamara Habberley

VAT Consultant

Jack Ray-Atkins

VAT & Customs Consultant

David Miller

Director Customs and International VAT Consultant
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Company Details

The VAT People are leading VAT and Customs Duty consultants in the UK. We work with clients all over the country and recent research has shown that we are one of the UK's largest and most comprehensive sources of VAT and Customs advice.

Trinity House, Newby Road Industrial Estate,
Newby Road, Hazel Grove, Stockport,
SK7 5DA

0161 477 6600
0161 477 8300
enquiries@thevatpeople.co.uk

Latest News

Can a UK Business Reclaim EU VAT?

The VAT People provide specialist, practical advice to support UK businesses in recovering VAT incurred outside the UK and managing the associated compliance requirements. With extensive experience across EU jurisdictions and a detailed understanding of HMRC and overseas authority expectations, the focus is on delivering accurate, defensible outcomes.

Challenging HMRC’s VAT Treatment for Fly by Nite Rehearsal Studios

Fly by Nite Rehearsal Studios provides fully equipped rehearsal facilities for touring productions, alongside integrated services including rigging, crew, equipment hire and security. HMRC challenged the VAT treatment applied by the business, arguing that its supplies should be treated as exempt from VAT. Find out how The VAT People supported the business in challenging this position and achieving a commercially appropriate outcome.

VAT on Donated Goods to Charities April 2026 Changes Explained

HM Revenue & Customs (HMRC) revised its guidance on the VAT treatment of goods donated by VAT-registered businesses to charities, specifically where those goods are intended for onward donation or use in a charity’s non-business activities. These changes took effect from 1 April 2026 and provide a clearer, more structured framework for determining when a VAT charge does not arise on such donations. Read more here

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Welcome to our news section, where you can find all of our latest articles and newsletters, useful VAT advice and press releases. To ensure you never miss out on the latest news from The Vat People, why not sign up for our email newsletter?

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HMRC Create an Artificial Intelligence Chatbot

The VAT People discuss the news that HMRC is testing an artificial intelligence chatbot to streamline its process and client services.
Rob McCann
Advice
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Do You Owe VAT on the Supply of Temporary Workers? - Examining the Legal Precedent

For many organisations, the question of whether VAT is owed on the supply of temporary workers can be a confusing one. HM Revenue & Customs’ (HMRC’s) position on this matter has shifted a number of times in recent years, leading to a lack of clarity among many affected by these laws.
Rob McCann
Advice
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HMRC clarification on the VAT treatment of Covid test services

HMRC have now issued Revenue and Customs Brief 11 2021 addressing the vexed question of the VAT liability of coronavirus covid-19 testing-services.
Rob McCann
Advice
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Is Making Tax Digital Fit for Purpose?

CIOT has just published the results of its survey on the use of MTD which makes for interesting reading with amongst other findings 90% of respondent stating that MTD did not reduce errors and the cost of compliance has far exceeded government estimates. The results of the survey are being shared with HMRC and the government, so is the system working in practice?
Rob McCann
Advice
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DIY Housebuilders Scheme – multiple claims & sufficient evidence

The government’s DIY Housebuilders’ Scheme is a special refund programme that provides refunds on any VAT incurred on the costs of residential constructions or conversions undertaken on a DIY basis.
Rob McCann
Advice
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Paying Back VAT When You Deregister

UK VAT-registered businesses may be required to deregister when it ceases to make taxable supplies and, furthermore, businesses can deregister voluntarily should the value of taxable supplies made fall below the deregistration threshold of £83,000.
Rob McCann
Advice
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