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In recent conversations with HMRC’s VAT helpline this firm has been informed that, due to the current coronavirus pandemic and the resulting staffing issues, HMRC’s helpline is currently staffed by the next available HMRC call centre handler, even if VAT is not their primary area of expertise. As a result, it is important that any advice received through this helpline is corroborated to ensure that you or your client are not acting on incorrect advice, which may affect the business at a later date. Therefore, if you have any VAT queries, or wish to confirm that advice you have received is correct, please call our free VAT helpline and speak to one of our expert consultants.

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