This client exports large amounts of clothing particularly to EU countries.  He was having continual problems as Customs were putting stops on his VAT refunds (his purchases being UK sourced and thus VATable).

We were called in when the zero-rating of a £1.8m export to the Czech Republic was being delayed by Customs and repayment claims were being held up.  We were able to help the client demonstrate a strong audit trail of a high standard and enabled the client to reclaim over £250k of VAT that was under review.

Clients who export to EU countries are often unaware of the high level of audit trail that Customs require before allowing zero-rating of exports.  Make sure that you are ahead of the game by having a clear understanding of the elements of the audit trail that will be required.

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